Privacy Policy
Last updated: September 22, 2026
This policy explains how DoorForce Montréal, operated by 9571-8730 Quebec inc., handles personal information through this website, customer communications, and the systems used to provide garage-door services in Greater Montreal.
Information we process
Depending on how you contact us, we may process your name, phone number, address or city, requested service, urgency, preferred language, message history, conversation timestamps, and information you include in messages. Messages may also include metadata or references for photos you send. Our internal service records may contain lead status or classification, internal lead notes, owner review decisions, and audit logs.
Website, Facebook, and Instagram interactions
Information may come from this website, phone or messaging interactions, a Facebook Page, or an Instagram Professional account. When you use a platform operated by Meta or another provider, that provider also handles information under its own terms. DoorForce may process the business account or Page data, customer messages, profile or account information made available with the interaction, and the service details needed to respond.
How we use information
We use business-relevant information to respond to inquiries, qualify garage-door service leads, collect contact and service details, classify urgency, support technician or owner handoff, generate customer-service reply drafts, send replies that are approved or automated when those functions are enabled, provide internal notifications, manage follow-up workflows, maintain service records, and protect and operate our systems.
Automation and AI providers
DoorForce may use automated tools and AI providers to help classify inquiries, prepare reply drafts, support follow-up, and operate customer-service workflows. Authorized DoorForce personnel may review messages, classifications, drafts, and decisions. Service providers receive information only as needed to perform services for DoorForce, subject to their applicable terms and safeguards.
Website analytics, advertising, and reviews
This site uses Google Analytics and Google Ads conversion tracking, which may use cookies or similar technologies to measure site use and advertising results. Customer reviews shown on this site are reproduced from Google with the reviewer name displayed publicly on the review. DoorForce does not use customer-service message content to build unrelated advertising profiles.
Service providers and disclosures
We may use service providers needed to operate the business and its systems, including website hosting, infrastructure, form processing, communications and messaging platforms, analytics, and AI providers. These providers may change over time. We may also disclose information when reasonably necessary to comply with law, enforce rights, investigate misuse, protect safety or security, or complete a business transaction subject to appropriate safeguards.
Data handling and security
Access is limited to authorized DoorForce personnel and systems with a business need. DoorForce uses safeguards appropriate to the information and system, including encryption for tokens and credentials, encrypted backups, and audit logging. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.
Sale and unrelated profiling
DoorForce does not sell customer personal information and does not use customer-service information for unrelated advertising profiling.
Retention
We retain information only as long as reasonably necessary for customer service, operations, follow-up, legal, accounting, security, and legitimate business purposes. Retention depends on the type of record and why it is needed. Information may be kept longer where required to meet legal obligations, resolve disputes, prevent abuse, or protect systems and rights. Backup copies are removed through ordinary backup lifecycle processes.
Your requests and choices
You may request access to, correction of, or deletion of personal information where applicable. We may need to verify your identity before acting on a request, and legal or security exceptions may apply. Data-deletion instructions are available from the Data Deletion link in the footer.
Contact and policy updates
For privacy questions or requests, contact doorforce0@gmail.com or call 514-295-4497. We may update this policy as our website, services, providers, or customer-service tools change. The date above identifies the latest update.